We want you to love what you wear. If you're not fully satisfied with your purchase, we’re here to help.
Eligibility for Return:
- Return request must be made within 7 days of delivery
- Items must be unused, unwashed, and in original packaging
- Custom or personalized items are non-returnable
How to Request a Return:
Email us at info.boholeather@gmail.com or WhatsApp at +44 7901 989953 with your order number and reason for return. We'll guide you through the process.
Refunds:
Once we receive and inspect the item, your refund will be processed within 5–7 business days
Refunds are issued to the original payment method
Shipping charges are non-refundable
Exchanges:
If you need a different size or product, we’ll be happy to exchange it (subject to availability)
Note: Customers are responsible for return shipping costs
Damaged or Incorrect Items
In the rare case you receive a faulty or incorrect item, please contact us within 48 hours of delivery. We will replace or refund the product at no extra cost (if applicable).