We want you to love what you wear. If you're not fully satisfied with your purchase, we’re here to help.
Eligibility for Return:
- Return request must be made within 7 days of delivery
- Items must be unused, unwashed, and in original packaging
- Custom or personalized items are non-returnable
How to Request a Return:
Email us at info.boholeather@gmail.com or WhatsApp at +44 7901 989953 with your order number and reason for return. We'll guide you through the process.
Refunds:
Once we receive and inspect the item, your refund will be processed within 5–7 business days
Refunds are issued to the original payment method
Shipping charges are non-refundable
Exchanges:
If you need a different size or product, we’ll be happy to exchange it (subject to availability)
Customers are responsible for return shipping costs unless the item received is incorrect or defective
Damaged or Incorrect Items
In the rare case you receive a faulty or incorrect item, please contact us within 48 hours of delivery. We will replace or refund the product at no extra cost (if applicable).